SHIPPING POLICY

Orders for all products (except the Club rebounder) will typically ship within two days after receipt.  The Club rebounder may take up to one week prior to shipment due to the extensive kitting required for this particular model.    

 

All of our pickleball rebounder orders are semi-custom.  Given that we offer multiple colors for both the rebounder structure and panel, there are (at times) lead time delays in replenishing materials.  We will do everything we can to minimize these delays and will inform customers accordingly when these instances occur.

REFUNDS & WARRANTY POLICY

Racquet Training Specialist will refund the cost of your purchase within 30 days if you are not completely satisfied with the play and durability of the product.  Customer is responsible for the shipping costs of the product back to Racquet Training Specialists.

 

​Racquet Training Specialists products are guaranteed against manufacturer defects in materials and workmanship for one full year after purchase. The warranty does not include normal wear and tear, neglect, user modifications, inappropriate use, or wear from extended/continuous outdoor exposure.

 

​Your satisfaction is most important to us!

SPECIAL REQUESTS

Need a larger rebounder?  Want a different panel color?  Contact us with any special requests and we will do everything we can to meet your needs! 

TERMS OF CONDITIONS OF USE

The use of this website is subject to the following terms of use: 

 

The content of the pages of this website is for your general information and use only. It is subject to change without notice. 

 

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. 

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. 

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. 

SECURE ORDERING

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information.